Launched in 2016, Grand Ivy is one of the top casinos operating in several European countries. Famed for its sophisticated and unique website, the operator has attracted and retained loads of players for even more aspects.
The Grand Ivy Casino is an operator managed by White Hat Gaming Limited, a company regulated to offer its services to countries including the UK, Sweden, Malta, and Finland. With its European roots, the language localisation is restricted to English.
However, there is a lot to look forward to at Grand Ivy Casino besides the language limitations. The generous welcome bonus attracts the players, and the number of games available has played a crucial role in retaining players. The banking section, mobile casino, security & regulation, and existing players’ bonuses have also stood out. Read through our Grand Ivy Casino review to find out more!
Bonuses & Promotions
Grand Ivy Casino Welcome Bonus – Get up to £1500 + 100 Free Spins
A new player on the platform will have a bonus of up to £1500 awarded on the first three (3) eligible deposits made. Additionally, 100 Grand Ivy free spins will be offered on select slots.
The bonus will be awarded as follows:
1st Deposit – Get a 100% bonus up to £300 + 25 FS on Starburst
2nd Deposit – Get a 25% bonus up to £800 + 50 FS on Aloha Cluster Pays
3rd Deposit – Get a 50% bonus up to £400 + 25 FS on Gonzo’s Quest
No Grand Ivy bonus code will be needed. However, these T&Cs will apply:
Game contributions – Slots/Scratch Cards/Keno – 100%
Table Games/Video Poker/Jackpots – 0%
300 Shields, Blood Sucker, Dead or Alive, Jackpot 6000, Secrets of the Stones, and Kings of Chicago – 20%
Cash bonus validity – 30 days
Free spins validity – 10 days
25% Match Bonus Up to £800 Plus 50 Bonus Spins on Aloha Cluster Pays
Existing players at Grand Ivy will have several giveaways that they can win cash prizes while they earn points for the Grand Ivy Casino loyalty program.
50% Match Bonus Up to £400 Plus 25 Bonus Spins on Gonzo’s Quest
VIP Program
Every player who plays at the casino will be eligible for the program, with points earned for every play. The points can be redeemed later for rewards.
The first deposit made of at least £20 will award 500 loyalty points to start. Additionally, every further £10 wagered at Grand Ivy Casino games will earn points as follows:
Roulette – 0.25 pts
Blackjack – 0.50 pts
Bingo – 1 pt.
Poker – 1 pt.
Scratch & Fun/Slot – 2 pts
Every 1000 loyalty points will translate to a £5 bonus.
Security & Regulation
Like Grand Ivy sister sites, the operator has ensured that this is a section handled well to ooze confidence to its users. Personal and financial information is secured through the use of 128-bit SSL encryption. This ensures that the details are not only secure but also encrypted, making it unable to have any unauthorised access.
What’s more, Grand Ivy Casino is well-regulated and licensed by various regulators. Malta Gaming Authority licences its operations in Malta just as it regulates slots magic. The operator is also licensed in Sweden by the Swedish Gaming Authority, Spenlinspektionen, and by the United Kingdom Gambling Commission in the UK.
Grand Ivy Casino Login Process
The Grand Ivy Casino login process is easy for every account holder.
Here is the simple process to follow:
Go to Grand Ivy Casino main website page;
Go to the ‘Login’ option at the top;
A pop-up page will appear, and you will be prompted to enter details:
The details required will be Username/Email Address and your Password;
Click the ‘Continue’ option to complete the process.
The operator has over time grown and with the huge customer base, the focus has been to improve their convenience and accessibility. Consequently, a tailored Grand Ivy Casino app has been provided to players where they can play the games on the go. Moreover, the utilisation of HTML5 technology by the operator has seen its products also accessible via mobile browsers. In all versions, the quality is maintained and despite the screen sizes, the content is not congested and every user will find it easy to use the mobile platform. What’s more, the technology ensures all games are offered in instant play, ensuring that no download of games is required.
Both iOS and Android players can download the app directly from the App Store and Google Play Store. Most of the positive reviews have come from the lively environment created and the clarity in the content. Additionally, services such as account sign-up, banking services, customer support services, and bonuses are accessible. Over 1200 games are available, including progressive jackpot titles that offer huge grand prizes.
Deposit and Withdrawals and Payment Methods
Grand Ivy Casino also gets a lot of credit for the multiple payment methods players have. Like the deposits and withdrawal options at ComeOn casino, Grand Ivy Casino options are convenient and instant. They include:
Grand Ivy Casino games collection is one to be excited about. Over 1600 games have been offered, thanks to over 30 different software providers incorporated. Some of these providers include:
The software providers ensure the games come with several aspects, including captivating graphics, engaging themes, different styles, and sounds. Some have gone a step further to offer branded games that have been preferred by many.
Most game titles have been in the Slot category with a mix of top classics, video slots, and jackpot titles. From these titles comes top features, including free spins, respins, wilds, scatters, multipliers, and more.
Here are some of the slot titles to play:
Book of Dead
Jamming Jars
Eye of Horus
Starburst
The Goonies
Bonanza
Fishin’ Frenzy
Legacy of Egypt
Some of the jackpot slots include:
Mega Moolah
Divine Fortune
Mega Fortune
Table Games are also available at the Grand Ivy and with this category, players can expect to find games that fit both sets of players (low-stake and high-stake). Additionally, some of the games are provided with an added 3D aspect making the experience more interesting. Users can expect different variations of Roulette, Blackjack, and Baccarat games alongside others. Among these games include:
Blackjack – Neo, Nouveau, 3D, Vegas Single Deck, Atlantic City, Vegas Downtown, and European
The live casino section has seen the live versions of the above games provided to players allowing them to have an experience of a lifetime. Live casino brings realism into gaming with every aspect close to a real casino. Players will interact with live croupiers and access features such as chat features that make interaction more real than it would be on an offline casino. Some live casino titles include:
Live Three Card Poker
Live Baccarat
Dream Catcher
MONOPOLY Live
Lightning Roulette
Deal or No Deal Live
Some Scratch and Fun Games are also provided including Balloons, Scratch Bronze, Gold Coins, and Fishin’ Frenzy ScratchCard. Finally, video poker titles provided by developers such as Microgaming and NetEnt are offered for play. They include Aces and Eights Poker and Jacks or Better DBL Up.
Customer Support
Grand Ivy Casino offers 24/7 customer service with players having a variety of methods to reach for support. Expect prompt responses from the team when you reach them via:
Live Chat
Email Support
A FAQ page handling some of the popular questions is also in place. However, there exists no phone support and this remains one of the operator’s shortcomings.
Conclusion
Our Grand Ivy Casino review passes this operator as one of the preferred destinations for many European players. The brand offers an elegant and unique website that is easy to use. A good selection of casino games has been offered from top providers in the industry, including NetEnt and Microgaming. Moreover, a mobile platform is available that helps in boosting convenience levels. Besides that, players can enjoy multiple banking options and effective customer support.
However, some improvements would come in handy to help rival some Grand Ivy Casino sister sites. The support section needs to have mobile support offered and more countries need to access the platform.
Australia, Austria, Belgium, Denmark, France, Hungary, Italy, Malta, Poland, Portugal, Russia, Singapore, Spain, Thailand, Turkey, Ukraine, USA and Vietnam.
How do I deposit money and withdraw my winnings?
Depositing and cashing out winnings will be done on the ‘Deposit’ options and ‘Withdraw’ options respectively.
What can I do if I forgot my password?
Click on the option ‘Forgotten your password’ on the Login panel to reset your password.
Can I have two accounts?
You can only have one account under your email account. Multiple accounts lead to the platform banning you.
Do I need to verify my account?
Your account needs to be verified for efficient transactions on the platform. You are required to provide a photo ID (password and driver’s license) and proof of address (utility bill or bank statement).
Is Grand Ivy Casino safe?
Grand Ivy Casino is licensed by the UK Gambling Commission, Malta Gaming Authority, and The Swedish Gambling Authority.
How to Save Your Money Playing at Grand Ivy
Spend some time learning the strategies and understanding the probabilities of the game you have chosen. You will soon be rewarded with a growing account balance.
Earn VIP rewards. If you are a regular player who plays large amounts of money, you may be eligible for additional bonuses or cash.
In blackjack, casino edge can be reduced to 0.05% with a good blackjack strategy. So, choose games where your skills can give you an edge over the casino.
Know your bonus requirements. Most players do not read the bonus terms and conditions. However, you absolutely should.
Make sure that you are always playing on legitimate, trusted casino websites. Check out casino reviews on our website for guaranteed security.
Arthur Clarke has gained lots of experience in Gambling during his life. He evaluates casinos from the player’s perspective.
Arthur worked for different companies both on the operator side and the provider side. He knows casinos very well. Now Arthur is consulting expert who also likes to play and make gambling session streams.
I recently received a bonus of one hundred and fifty percent on a small deposit and even though I wasn't lucky enough to win, I decided to wager on slots. I got paid three days later the full amount of two hundred pounds, which I'm happy with. I've had some bad experiences in the past with other casinos and I even lost seven hundred and fifty pounds after wagering. If you are looking to wager then I recommend sticking to this site otherwise it might be risky somewhere else.
O
o
Olu of Hackney
20.08.2021
3 / 5
I've had a bad day after losing some money on another site so I hope I can at least get some clarity on my situation here. I managed to win nine hundred pounds on an eight hundred pounds deposit but until now I still haven't received any funds in my bank account.
S
L
Simon Lai
24.08.2021
4 / 5
I've had great experience with the casino and I'm espaically happy about their fast payout. I received ten thousand within a day even though I assumed it would take a while. I will still give them four stars raitinng though becasue they blocked my account after winning thirty thousand from five hundred pounds. I'm still not sure why they blocked it and that's why I took one star off the raiting!
M
D
Mo Diab
21.09.2021
4 / 5
So far a great experience and I would recommend it over other sites like poker start or party poker. I was lucky enough to win and got paid out in a very timely fashion.
A
B
Abi Bradley
21.10.2021
3 / 5
When I first started playing here I was frequently winning and was very happy to receive my winnings in my bank account within a couple of hours of withdrawal. Lately, though I haven't had much luck winning and I'm not sure why?!"
s
sam
28.11.2021
2 / 5
I had a really bad experience here. Their support team is incompetent as I have been waiting for a couple of weeks to withdraw my winnings. I wrote to them several times and I escalated to their support's senior supervisor but that didn't help. Don't bet here unless you are willing to run after your money.
S
Shane
23.12.2021
3 / 5
I'm new here and already not having the smoothest experience. The verification process was very lengthy. They asked me to provide various documents which they apparently declined. I then decided to cancel my account only to realize that they approved my documents and verified me. I find it very strange and I'm not sure if I can trust depositing money now.
C
Catalin
25.01.2022
4 / 5
Overall I like the selection of games provided! I deposited around ten thousand and managed to win around fifty thousand and haven't had major issues when it comes to depositing or withdrawing. They usually ask for a lot of documents if they get suspicious or if you win too big or too much but once you send what they are asking for they usually approve the withdrawal instantly. Money might take a while to land in your bank account but rest assured you will receive it if you cooperate with their customer service. I ran into other issues but after reaching to their support team they were able to fix them.
J
W
John Williams
07.02.2022
2 / 5
I bet some money and made a two hundred pounds win but haven't been able to withdraw any money yet. I contacted customer support multiple times including live chat but no one has given me a clear answer except that their withdrawal system is down for a few days and nothing can be done until this problem is fixed. Well, this is not my problem, I want my money!!! After posting on trust pilot I received my money.
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Grant Webber
24.03.2022
2 / 5
After managing to win over five hundred pounds the site decided to block my account and now I don't have access anymore. I tried reaching to the support team but they were not able to resolve my issue. I would highly advise you to stay away from here.
Add Grand Ivy Review
Know Your Limits and Play Safe
For many people, casino gaming is exciting and entertaining. Therefore, they make decisions carefully and consider how much money and time they want to spend on gambling.
Here’s how to control yourself:
Before you even start playing, set a loss limit and stick to it;
Play with low risk and always remember that everything is just a game
Never borrow money to play;
Set yourself a time limit;
Take regular breaks from playing;
Balance playing with other activities;
Do not play if you are under stress, depression, drugs, drunk or other problems;
Only play with money that you have left for your free time, but never with money that you can use to cover your fixed costs (rent, electricity, etc.).
I recently received a bonus of one hundred and fifty percent on a small deposit and even though I wasn't lucky enough to win, I decided to wager on slots. I got paid three days later the full amount of two hundred pounds, which I'm happy with. I've had some bad experiences in the past with other casinos and I even lost seven hundred and fifty pounds after wagering. If you are looking to wager then I recommend sticking to this site otherwise it might be risky somewhere else.
I've had a bad day after losing some money on another site so I hope I can at least get some clarity on my situation here. I managed to win nine hundred pounds on an eight hundred pounds deposit but until now I still haven't received any funds in my bank account.
I've had great experience with the casino and I'm espaically happy about their fast payout. I received ten thousand within a day even though I assumed it would take a while. I will still give them four stars raitinng though becasue they blocked my account after winning thirty thousand from five hundred pounds. I'm still not sure why they blocked it and that's why I took one star off the raiting!
So far a great experience and I would recommend it over other sites like poker start or party poker. I was lucky enough to win and got paid out in a very timely fashion.
When I first started playing here I was frequently winning and was very happy to receive my winnings in my bank account within a couple of hours of withdrawal. Lately, though I haven't had much luck winning and I'm not sure why?!"
I had a really bad experience here. Their support team is incompetent as I have been waiting for a couple of weeks to withdraw my winnings. I wrote to them several times and I escalated to their support's senior supervisor but that didn't help. Don't bet here unless you are willing to run after your money.
I'm new here and already not having the smoothest experience. The verification process was very lengthy. They asked me to provide various documents which they apparently declined. I then decided to cancel my account only to realize that they approved my documents and verified me. I find it very strange and I'm not sure if I can trust depositing money now.
Overall I like the selection of games provided! I deposited around ten thousand and managed to win around fifty thousand and haven't had major issues when it comes to depositing or withdrawing. They usually ask for a lot of documents if they get suspicious or if you win too big or too much but once you send what they are asking for they usually approve the withdrawal instantly. Money might take a while to land in your bank account but rest assured you will receive it if you cooperate with their customer service. I ran into other issues but after reaching to their support team they were able to fix them.
I bet some money and made a two hundred pounds win but haven't been able to withdraw any money yet. I contacted customer support multiple times including live chat but no one has given me a clear answer except that their withdrawal system is down for a few days and nothing can be done until this problem is fixed. Well, this is not my problem, I want my money!!! After posting on trust pilot I received my money.
After managing to win over five hundred pounds the site decided to block my account and now I don't have access anymore. I tried reaching to the support team but they were not able to resolve my issue. I would highly advise you to stay away from here.