JackpotCity Casino Review

Jackpot City is one of the best-known Microgaming casinos, with a big slot and jackpot range, a four-deposit welcome package and a loyalty club that starts you off with bonus points.

Jackpot City is licensed by the Malta Gaming Authority. Players from the US and many African countries are not accepted, and it is not licensed in the UK.

The welcome package covers the first four deposits with match bonuses. In our records, wagering was high at 70x the bonus, and the bonuses suit slot players best. Current offers are listed on this page.

New players get loyalty points to start at Bronze, then climb through Silver, Gold, Platinum, Diamond and Privé, with extra rewards sent through personal channels.

The library is built around Microgaming slots and progressive jackpots such as Mega Moolah, with table games and live casino.

Methods include Visa, Mastercard, Trustly, Skrill, Neteller, ecoPayz, Paysafecard and InstaDebit. Withdrawals take one to two days after approval.

Jackpot City has apps for Android and iOS as well as a mobile site.

Live chat is reliable and responsive.

Jackpot City suits slot and jackpot fans in accepted markets, such as Canada and New Zealand.

Jackpot City is licensed in Malta, not by the UK Gambling Commission. That means it is not authorised to offer gambling to players in Great Britain, and UK players do not get UK protections such as GAMSTOP, strict affordability checks or the UK’s complaint and dispute rules.

If you live in the UK, choose a UKGC-licensed casino instead – see our best UK casinos. If you live elsewhere, check that online casino play is legal where you are before you sign up.

Signing up at Jackpot City is quick, but verification usually happens later than at UK-licensed sites:

1. Click Sign up and enter your email, a password, your name, date of birth and address.
2. Choose your currency – including crypto, where available – and enter a bonus code if the offer requires one.
3. Make your first deposit.
4. Before your first withdrawal, expect to upload ID, proof of address and sometimes proof of payment. Doing this early avoids long delays when you want to cash out.

Example: a $100 bonus at 70x requires $7,000 of bets – double what a typical 35x bonus needs.

Offers change regularly, so always check the current terms on the casino site before you deposit.

Casinos without a UK licence are not part of the UK’s GAMSTOP scheme, so the tools available depend on the operator and its regulator. At Jackpot City, ask support to set deposit limits or to close or self-exclude your account if you need a break. You can also use blocking software on your devices and your bank’s gambling block.

Free, confidential help is available wherever you are – for example Gambling Help Online in Australia (1800 858 858) or the National Gambling Helpline in the UK (0808 8020 133). Read more in our guide to gambling harm.

• Spin Casino – a sister Palace Group casino.
• Ruby Fortune – another long-running Microgaming casino.
• Royal Vegas – a classic Microgaming brand.

Our overall score for Jackpot City is 4.3 out of 5. It is based on four areas we check for every casino:

We also look at customer support, mobile play and the fairness of terms. Scores are reviewed when casinos change their offers or services.

Withdrawal times are typical ranges after the casino has approved your request, and can vary with verification and your bank. Prepaid vouchers such as Paysafecard usually cannot be used to withdraw, so you will need another method to cash out. Compare methods in our casino payments guide.

Jackpot City is a trusted name for jackpot fans, with good apps and a rewarding loyalty club. The high welcome wagering is the main thing to watch.