Ruby Slots Casino Casino Review
- Licenses: Anjouan Gaming
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Ruby Slots is a US-facing online casino that has been running since 2012. It offers Real Time Gaming (RTG) slots, table games and video poker in US dollars. The site is owned and operated by Primrose Media Limited and holds a licence from the Government of the Autonomous Island of Anjouan. Several industry reviews link the brand to the Virtual Casino Group network.
It suits US players who like RTG slots and large deposit-match codes and can live with slow payouts. Our verdict is cautious. The bonuses look generous, but Ruby Slots holds only an offshore licence, caps withdrawals at $2,500 a week and can take up to 20 business days to pay. Players have also complained about delays, so we suggest treating it as a casino for small stakes only.
The site footer and About page say Ruby Slots is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros. The licence number is ALSI-202409021-F12. The operator is Primrose Media Limited (registration number 15804), registered in Mutsamudu, Anjouan. Read more about this regulator on our Anjouan Gaming licence page.
An Anjouan licence offers players much weaker protection than UK or Malta regulation. No regulator steps in quickly if a withdrawal is held, and the casino’s terms say complaints may take up to 28 days to answer. Ruby Slots says its games and random number generator are certified by TST and that it uses 256-bit SSL encryption. Players can also lodge disputes through the Central Dispute System form linked in the footer.
Its reputation is mixed. Some review sites give it an average score, while others list it as a casino to avoid because of withdrawal delays and unhelpful support. We found no record of fines or formal regulatory sanctions.
The main offer is a 250% welcome bonus with code RUBY250, with a minimum deposit of $30. The casino describes it as a bonus with no playthrough and no maximum cashout. Under its terms, this kind of “No Rules” bonus needs 1x wagering on slots, keno, bingo, board games, Plinko and scratch cards. You cannot play table games or video poker with it, and the bonus amount is removed when you withdraw.
The promotions page also lists three monthly reload codes: RUBYRAIN (100%), GEMSTONE (160%) and RUBYGLASS (200%). There is also a Game of the Month offer, currently on Masks of Atlantis. Check the cashier for the terms of each code before you deposit, because the promotions page does not list them.
At the time of writing, the official no-deposit offer is 25 free spins on Plentiful Treasure with code TREASURE25, for new players. Under the general terms, no-deposit bonuses carry 40x wagering on slots. Winnings are capped at 1x the bonus value, with a minimum cap of $100.
You may see searches for a Ruby Slots $100 or $300 no deposit bonus code, or 100 free spins on Plentiful Treasure. We could not find these offers on the casino’s own pages. Treat any such code as unverified until the cashier accepts it. You also cannot claim two no-deposit bonuses in a row without a $30 or larger deposit in between. Compare other no deposit bonuses before you sign up.
All games at Ruby Slots come from RealTime Gaming. The lobby has online slots, table games, video poker and speciality games such as keno, bingo-style games and scratch cards. Masks of Atlantis is the current featured slot, and Plentiful Treasure is the game used for the no-deposit spins.
Having a single provider is the main weakness. You will not find titles from the large studios that most UK and European players know, and the range is narrower than at casinos with many providers. Progressive jackpot games are on the site, but they do not count towards bonus wagering.
Our sources do not show a live dealer lobby, and independent reviews say Ruby Slots has no live dealer games. The terms do mention live dealer play, but only to say that it does not count towards wagering. If live blackjack or roulette matters to you, choose another casino.
All accounts use US dollars. You can deposit from $30 with Bitcoin, Litecoin and Ethereum, which carry no fee. You can also deposit via Changelly, or with Visa, Mastercard, American Express and Discover. Card deposits are capped at $1,000 and carry a 3–10% fee, so crypto is clearly the cheaper option.
| Withdrawal method | Minimum | Maximum | Fee |
|---|---|---|---|
| Bitcoin | $50 | $2,500 | $0–40 |
| Bank wire | $100 | $2,500 | $0–20 |
| Coindraw | $20 | $2,500 | 5% |
| Cheque | $100 | $2,500 | $0–25 |
Timing: the casino can take 7–10 business days to review a withdrawal, and up to another 7–10 business days to send the payment once approved. The weekly limit is $2,500, rising with VIP level, and any balance above it is paid in later weeks. Monthly limits are $5,000 or $10,000, depending on how your balance compares with your total deposits.
KYC: before you withdraw, expect to send photo ID, both sides of any card used in the last three months, a selfie holding your ID and a utility bill dated within the last three months. Upload these early so they do not add to the waiting time.
There is no Ruby Slots app. The casino runs as an instant-play site in your browser, which works on Android phones, iPhones and iPads. The old downloadable client is for Windows only. Mac and mobile users play in the browser, so you need no storage space or app store approval.
The support page lists email only, at [email protected], with a reply promised within 48 hours. It also says staff are available 24/7. Some independent reviews mention live chat and phone support, but the contact page does not, and players have complained about slow or unhelpful answers. For formal disputes, there is the Central Dispute System form in the footer.
No. The terms list the United Kingdom as a restricted country, and Ruby Slots does not hold a UK Gambling Commission licence. Without one, it is not legal for the operator to accept UK players, and UK players would have no UKGC protection.
Players in the UK should choose from our best UK casinos, which are all UKGC-licensed. Australia, New Zealand and many European countries are also restricted.
| Bonus type | Wagering | Max cashout | Games |
|---|---|---|---|
| No Rules deposit bonus (e.g. RUBY250) | 1x | No cap; bonus removed at withdrawal | Slots, keno, bingo, scratch cards |
| No-deposit bonus / free chips | 40x slots, 60x table games and video poker | 1x bonus value (min $100) | Allowed games only |
| Weekly cashback | 40x / 60x | 2x (min $100) | Allowed games only |
| Monthly cashback | 40x / 60x | 1x (min $100) | Allowed games only |
Worked example (RUBY250): you deposit $30 and get a 250% bonus of $75, so your balance is $105. With 1x wagering, you need to place $105 in bets on slots or keno. Suppose you finish with $260. When you withdraw, the $75 bonus is removed, which leaves $185 to cash out.
No-deposit example: suppose your 25 free spins win $10. At 40x, you would need to bet $400 before withdrawing, and the most you could withdraw is $100.
Ruby Slots allows only players aged 21 and over, and it links to Gamblers Anonymous and the NCPG. We found no published deposit limits, session reminders or self-exclusion tool. To set a limit or close your account, email support and keep a copy of your request. Set a budget before you play, and remember that gambling is entertainment, not a way to make money.
Ruby Slots is a long-running RTG casino with easy-to-clear deposit bonuses and a free-spins code that needs no deposit. Its weak points are serious: an offshore licence, slow withdrawals that can take weeks, low payout caps and email-only support. US players who want to try it should keep deposits small, use crypto and finish KYC early. Everyone else should compare our USA online casinos or other regulated sites first.
Yes, but only offshore. Ruby Slots holds Anjouan licence ALSI-202409021-F12, and the operator is Primrose Media Limited. This gives players far less protection than a UK or Malta licence.
Ruby Slots has been running since 2012 and does pay out, but slowly. Withdrawals are capped at $2,500 a week and can take up to 20 business days, and players have complained about delays. Keep your stakes modest.
The current official code is TREASURE25, which gives 25 free spins on Plentiful Treasure. No-deposit winnings carry 40x wagering, and the most you can withdraw is usually $100. We could not verify the $100 or $300 no deposit codes that appear in searches.
The casino can take 7–10 business days to review a withdrawal and another 7–10 business days to send the money. Completing KYC early helps you avoid further delays.
No. The UK is a restricted country, and Ruby Slots has no UKGC licence. UK players should use UKGC-licensed casinos.