Casino review

Grand Ivy Casino Review

4.5 / 5
Our rating
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18+ Β· T&Cs apply Β· Play responsibly
  • Licenses: UK Gambling Commission, Malta Gaming Authority
96.8%
Win rate
1-7 days
Payout speed
Cashout Speed 4/5
Bonuses and Promos 4/5
Secure Gaming 4/5
Games and Providers 4/5
Payments
Visa
Mastercard
Skrill
Paysafecard
Neteller
Bank Transfer
MuchBetter
PayPal
Apple Pay & Google Pay
Trustly

Latest Bonuses of Grand Ivy

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Pros
Licensed by the UK Gambling Commission and MGA
More than 1,600 games from 30+ studios
Welcome package spread over three deposits
PayPal, Trustly, Apple Pay and MuchBetter accepted
Loyalty points on every real-money bet
Cons
Deposit plus bonus wagering on the welcome offer
Some games excluded or reduced for bonus play
No phone support

Grand Ivy has a stylish, upmarket look, but behind the design is a straightforward, well-run casino. Launched in 2016 and operated by White Hat Gaming, it offers a big library of slots and live games, a welcome package spread across several deposits and a simple loyalty scheme.

It is a good fit for UK slot players who want a large choice of games and familiar payment methods. Here is our full review.

Licence and Safety

Grand Ivy holds a licence from the UK Gambling Commission and from the Malta Gaming Authority. That gives UK players the standard protections: verified accounts, segregated rules on customer funds, safer gambling tools and access to independent dispute resolution.

The site uses SSL encryption, and games come from licensed studios with certified random number generators. Deposit limits, time-outs and GAMSTOP self-exclusion are available from your account.

Welcome Bonus and Promotions

New players are usually offered a welcome package split across the first three deposits, each combining a deposit match with free spins on well-known NetEnt and Microgaming slots. The current first-deposit offer we track is shown in the bonus list on this page.

Points to note from the terms we have recorded:

  • minimum deposit of about Β£20;
  • wagering of around 35x on deposit plus bonus, which is heavier than bonus-only wagering;
  • slots and scratch cards count fully, while table games, video poker and jackpots often count 0%;
  • several popular high-RTP slots contribute only partly;
  • the bonus and spins expire if not used within the time limit.

Because of the deposit-plus-bonus wagering, it is worth reading our guide to clearing a deposit match bonus before you claim. Existing players get regular giveaways and prize draws.

Loyalty Programme

Every real-money bet earns loyalty points, with slots and scratch cards earning the most and table games the least. Points can be converted into bonus credit once you reach set thresholds. It is a simple, transparent scheme rather than a tiered VIP club, which suits regular casual players.

Games and Software

With more than 1,600 games from over 30 studios, Grand Ivy has plenty of choice. Providers include Microgaming, NetEnt, Red Tiger, BluePrint and Quickspin.

  • Slots – from classics to Megaways and branded games.
  • Jackpots – progressive and daily drop jackpots.
  • Table games – RNG roulette, blackjack and baccarat.
  • Live casino – real dealer tables and game shows.
  • Scratch cards and instant wins.

Payments and Withdrawals

Grand Ivy offers a strong range of UK-friendly methods: Visa and Mastercard debit cards, PayPal, Trustly, Apple Pay, MuchBetter, Skrill, Neteller, Paysafecard and bank transfer.

Withdrawals typically take from one to seven days in total, depending on the method and the casino’s processing time. E-wallets are usually quickest. Complete your identity verification early to avoid delays on your first cashout.

Mobile Casino

Grand Ivy works in mobile browsers on iOS and Android, and most of the game library is available on phones and tablets. Account management, payments and support are all accessible on mobile.

Customer Support

Support is available via live chat and email, with a help section covering common questions about bonuses, verification and payments. There is no phone line.

Who Should Play at Grand Ivy?

Grand Ivy is a good match for slot players who want lots of choice and like paying with PayPal, Apple Pay or Trustly. Players who mainly play table games or jackpots will get less value from the welcome package, as those games often do not count towards wagering.

How to Sign Up and Verify

Opening an account at Grand Ivy takes a few minutes:

  1. Click Join or Sign up and enter your email, a password and your personal details.
  2. Confirm your address and date of birth – UK casinos must verify that you are 18 or over before you can play.
  3. Set your deposit limits during sign-up or in your account settings.
  4. Make your first deposit and opt in to the welcome offer if you want it.
  5. Upload ID and proof of address if asked. Doing this early speeds up your first withdrawal.

Bonus Terms at a Glance

TermWhat we recorded
Minimum depositaround Β£20
Wageringabout 35x deposit plus bonus
Game weightingslots and scratch cards 100%; table games, video poker and jackpots often 0%
Bonus validityabout 30 days; free spins about 10 days
Structuresplit across the first three deposits

Example: deposit Β£20 and receive a Β£20 match, and the 35x wagering applies to Β£40 – so you need to bet Β£1,400 before you can withdraw bonus winnings.

Offers change regularly, so always check the current terms on the casino site before you deposit.

Safer Gambling Tools

As a UK-licensed casino, Grand Ivy must give you tools to stay in control:

  • Deposit limits – daily, weekly or monthly.
  • Reality checks – reminders of how long you have been playing.
  • Time-outs – a short break from your account.
  • Self-exclusion – including GAMSTOP, which blocks you from all UK-licensed sites at once.

If gambling stops being fun, free confidential help is available from the National Gambling Helpline on 0808 8020 133. Read more in our guide to gambling harm.

Alternatives to Grand Ivy

  • Casiplay – a similar multi-deposit welcome package with a royal-themed VIP club.
  • Dream Vegas – a sister-style casino with a big slot library.
  • LeoVegas – a larger game library and one of the best mobile apps.

How We Rated Grand Ivy

Our overall score for Grand Ivy is 4.5 out of 5. It is based on four areas we check for every casino:

AreaScoreWhat it means
Cashout speed4/5Withdrawals are quick, especially with e-wallets.
Bonuses and promotions4/5Good offers, though the terms need reading.
Security and licensing4/5Strong licensing and player protection.
Games and providers4/5A strong library from leading studios.

We also look at customer support, mobile play and the fairness of terms. Scores are reviewed when casinos change their offers or services.

Payment Methods Compared

MethodDepositTypical withdrawal time
VisaInstant1–5 working days
MastercardInstant1–5 working days
SkrillInstantUsually within 24 hours
PaysafecardInstantNot usually available
NetellerInstantUsually within 24 hours
Bank Transfer1–3 working days3–7 working days
MuchBetterInstantUsually within 24 hours
PayPalInstantUsually within 24 hours
Apple Pay & Google PayInstantOften paid to your card, 1–3 days
TrustlyInstantSame day to 1 day

Withdrawal times are typical ranges after the casino has approved your request, and can vary with verification and your bank. Prepaid vouchers such as Paysafecard usually cannot be used to withdraw, so you will need another method to cash out. Compare methods in our casino payments guide.

Our Verdict

Grand Ivy is a reliable, well-licensed casino with a big game library and a wide range of payment options, including PayPal and Apple Pay. Its welcome package looks generous, but deposit-plus-bonus wagering makes it harder to clear than it first appears – so read the terms carefully.

If you mainly play slots and like a polished site, it is a solid choice. Compare it with other options in our best UK casinos list.

Date of foundation

Date of foundation 01.01.2016.

Licences

UK Gambling Commission, Malta Gaming Authority.

Current bonuses

100% up to Β£300 + 25 Bonus Spins
100% up to Β£300 + 25 Bonus Spins
Welcome Bonus

Payments

Visa
Visa
Mastercard
Mastercard
Skrill
Skrill
Paysafecard
Paysafecard
Neteller
Neteller
Bank Transfer
Bank Transfer
MuchBetter
MuchBetter
PayPal
PayPal
Apple Pay & Google Pay
Apple Pay & Google Pay
Trustly
Trustly
FAQ
Is Grand Ivy Casino safe?

Yes. Grand Ivy is licensed by the UK Gambling Commission and the Malta Gaming Authority and operated by White Hat Gaming.

Who owns Grand Ivy Casino?

Grand Ivy is operated by White Hat Gaming Limited.

Does Grand Ivy accept PayPal?

Yes. PayPal is one of several payment methods available, alongside debit cards, Trustly, Apple Pay and e-wallets.

How long do Grand Ivy withdrawals take?

Usually between one and seven days in total, depending on the payment method. E-wallets are typically the fastest.

Do I need a bonus code at Grand Ivy?

Welcome offers at Grand Ivy have generally not required a code, but always check the current terms before you deposit.

Posted by Arthur Clarke
Consulting Expert

Arthur Clarke has worked for gambling companies on both the operator side and the provider side, so he knows casinos inside out. Today he is a consulting expert who still loves to play – and to stream his gambling sessions – which keeps his reviews firmly grounded in the player's perspective.

Visit the author's page
Grand Ivy User Review
JM
John Mantle
2026-09-20
4 / 5
I recently received a bonus of one hundred and fifty percent on a small deposit and even though I wasn't lucky enough to win, I decided to wager on slots. I got paid three days later the full amount of two hundred pounds, which I'm happy with. I've had some bad experiences in the past with other casinos and I even lost seven hundred and fifty pounds after wagering. If you are looking to wager then I recommend sticking to this site otherwise it might be risky somewhere else.
Oo
Olu of Hackney
2026-09-20
3 / 5
I've had a bad day after losing some money on another site so I hope I can at least get some clarity on my situation here. I managed to win nine hundred pounds on an eight hundred pounds deposit but until now I still haven't received any funds in my bank account.
SL
Simon Lai
2026-09-20
4 / 5
I've had great experience with the casino and I'm espaically happy about their fast payout. I received ten thousand within a day even though I assumed it would take a while. I will still give them four stars raitinng though becasue they blocked my account after winning thirty thousand from five hundred pounds. I'm still not sure why they blocked it and that's why I took one star off the raiting!
MD
Mo Diab
2026-09-20
4 / 5
So far a great experience and I would recommend it over other sites like poker start or party poker. I was lucky enough to win and got paid out in a very timely fashion.
AB
Abi Bradley
2026-09-20
3 / 5
When I first started playing here I was frequently winning and was very happy to receive my winnings in my bank account within a couple of hours of withdrawal. Lately, though I haven't had much luck winning and I'm not sure why?!"
s
sam
2026-09-20
2 / 5
I had a really bad experience here. Their support team is incompetent as I have been waiting for a couple of weeks to withdraw my winnings. I wrote to them several times and I escalated to their support's senior supervisor but that didn't help. Don't bet here unless you are willing to run after your money.
S
Shane
2026-09-20
3 / 5
I'm new here and already not having the smoothest experience. The verification process was very lengthy. They asked me to provide various documents which they apparently declined. I then decided to cancel my account only to realize that they approved my documents and verified me. I find it very strange and I'm not sure if I can trust depositing money now.
C
Catalin
2026-09-20
4 / 5
Overall I like the selection of games provided! I deposited around ten thousand and managed to win around fifty thousand and haven't had major issues when it comes to depositing or withdrawing. They usually ask for a lot of documents if they get suspicious or if you win too big or too much but once you send what they are asking for they usually approve the withdrawal instantly. Money might take a while to land in your bank account but rest assured you will receive it if you cooperate with their customer service. I ran into other issues but after reaching to their support team they were able to fix them.
JW
John Williams
2026-09-20
2 / 5
I bet some money and made a two hundred pounds win but haven't been able to withdraw any money yet. I contacted customer support multiple times including live chat but no one has given me a clear answer except that their withdrawal system is down for a few days and nothing can be done until this problem is fixed. Well, this is not my problem, I want my money!!! After posting on trust pilot I received my money.
GW
Grant Webber
2026-09-20
2 / 5
After managing to win over five hundred pounds the site decided to block my account and now I don't have access anymore. I tried reaching to the support team but they were not able to resolve my issue. I would highly advise you to stay away from here.
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