Cool Cat Casino Review
- Licenses: Costa Rica
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Cool Cat has been online since 2002 and is run by Virtual Casino Group. It offers Realtime Gaming slots, plenty of bonus codes and round-the-clock support by chat and phone.
Our records list a licence from Costa Rica for Cool Cat β check the details on the site before you sign up. It is not licensed in the UK.
Bonuses are claimed with codes and include a high-percentage welcome, free chips and free spins. Some offers had low wagering and no withdrawal limit in our records. Current offers are listed on this page.
VIP members get exclusive bonus codes with enhanced value.
The library is built on Realtime Gaming. The instant-play version has a smaller selection than the download.
Methods include Visa, Mastercard, Neteller and Bitcoin. Withdrawals are very slow β they can take up to four weeks.
The site works on mobile.
Support is available 24/7 via live chat and phone.
Cool Cat suits RTG fans in accepted markets who are patient with withdrawals.
Cool Cat is licensed in Costa Rica, not by the UK Gambling Commission. That means it is not authorised to offer gambling to players in Great Britain, and UK players do not get UK protections such as GAMSTOP, strict affordability checks or the UKβs complaint and dispute rules.
If you live in the UK, choose a UKGC-licensed casino instead β see our best UK casinos. If you live elsewhere, check that online casino play is legal where you are before you sign up.
Signing up at Cool Cat is quick, but verification usually happens later than at UK-licensed sites:
Click Sign up and enter your email, a password, your name, date of birth and address.
Choose your currency β including crypto, where available β and enter a bonus code if the offer requires one.
Make your first deposit.
Before your first withdrawal, expect to upload ID, proof of address and sometimes proof of payment. Doing this early avoids long delays when you want to cash out.
| Term | What we recorded |
|---|---|
| Bonuses | by code |
| Free chips | no-deposit offers |
| VIP | exclusive codes |
| Payments | cards, Neteller, Bitcoin |
| Withdrawals | up to four weeks |
Example: a $100 bonus at 15x requires $1,500 of bets before bonus winnings can be withdrawn.
Offers change regularly, so always check the current terms on the casino site before you deposit.
Casinos without a UK licence are not part of the UKβs GAMSTOP scheme, so the tools available depend on the operator and its regulator. At Cool Cat, ask support to set deposit limits or to close or self-exclude your account if you need a break. You can also use blocking software on your devices and your bankβs gambling block.
Free, confidential help is available wherever you are β for example Gambling Help Online in Australia (1800 858 858) or the National Gambling Helpline in the UK (0808 8020 133). Read more in our guide to gambling harm.
Planet 7 β another RTG veteran.
Royal Ace β RTG with a loyalty ladder.
Raging Bull β RTG with toll-free support.
Our overall score for Cool Cat is 3.8 out of 5. It is based on four areas we check for every casino:
| Area | Score | What it means |
|---|---|---|
| Cashout speed | 3/5 | Withdrawals are average β expect a few days with some methods. |
| Bonuses and promotions | 4/5 | Good offers, though the terms need reading. |
| Security and licensing | 4/5 | Strong licensing and player protection. |
| Games and providers | 3/5 | A decent but smaller selection. |
We also look at customer support, mobile play and the fairness of terms. Scores are reviewed when casinos change their offers or services.
| Method | Deposit | Typical withdrawal time |
|---|---|---|
| Visa | Instant | 1β5 working days |
| Mastercard | Instant | 1β5 working days |
| Neteller | Instant | Usually within 24 hours |
| Bitcoin | Minutes | Usually within hours |
Withdrawal times are typical ranges after the casino has approved your request, and can vary with verification and your bank. Prepaid vouchers such as Paysafecard usually cannot be used to withdraw, so you will need another method to cash out. Compare methods in our casino payments guide.
Cool Cat is a veteran RTG casino with lots of codes and good support, but very slow withdrawals hold it back.
Since 2002.
Virtual Casino Group.
Up to four weeks.
No.